Refund and Cancellation Policy
Last Updated: 17-10-2024
At Chowpaya House Foundation, we value our donors and are committed to ensuring your satisfaction. This Refund and Cancellation Policy outlines the terms and conditions regarding donations made through our website.
1. Donation Policy
All donations made through our website are voluntary. By making a donation, you acknowledge that you have read and understood our policies.
2. Cancellation of Donations
If you wish to cancel your donation, please contact us within 2 days of your donation date. To request a cancellation:
- Email us at sudeepsingh1313@gmail.com
- Include your name, donation amount, and the date of the donation.
3. Refund Policy
Refunds will be considered on a case-by-case basis. If you believe you are eligible for a refund, please follow these steps:
- Contact us at [Your Email] within [Insert Number of Days, e.g., 14 days] from the date of the donation.
- Provide your name, donation amount, the date of the donation, and the reason for the refund request.
4. Approval of Refunds
Refund requests will be reviewed and processed based on the following criteria:
- The donation must be made in error or without authorization.
- The funds have not been allocated to any specific project or program.
- All requests for refunds must be received within the specified timeframe.
5. Processing Time
If your refund request is approved, it may take up to 3 working days for the funds to reflect in your account, depending on your bank or payment provider.
6. Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of any updates.
7. Contact Us
For any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:
- Email: sudeepsingh1313@gmail.com
- Phone: +91 88640 88065
- Address: CHOWPAYA HOUSE FOUNDATION C/O BALLU, GADDA JHARIA, Jharia, Dhanbad, Dhanbad- 828111, Jharkhand
